Wayne State University Instructional Technology
Ingrid Guerra-Lopez, Ph.D.

Education

AA (1995): Communications, Miami-Dade Community College , Honors.

BA (1997): Psychology, Minor in English & Philosophy, Florida State University , Cum Laude.

MS (1998) Instructional Systems with an emphasis in Performance Systems Design, Florida State University , Tallahassee , FL.

Ph.D. (2001) Instructional Systems, Florida State University , Tallahassee , FL.

Current Teaching Emphases

Needs Assessment; Performance Consulting and Analysis; and Evaluation

Current Research Emphases 

Dr. Guerra-Lopez's research focuses on managing and improvement
    performance through its measurement and evaluation. Specifically,
    she is engaged in improving management decision-making through the
    design, development, and use of performance measurement and
    management systems.

Honors and Awards

ISPI Service Award. International Society for Performance Improvement. 2004.

Recipient of the Lilliana Muhlman Masoner Award for Excellent Performance as an International Student in the Instructional Systems Program, 2000-2001.

Certificate of Merit, Gagne/Briggs Outstanding Doctoral Student Award Finalists, 2000-2001.

Certificate of Merit, Ruby Diamond Future Professors Award Finalists, 2000-2001.

Certificate of Merit for the Lilliana Muhlman Masoner Award for Excellent Performance as an International Student in the Instructional Systems Program. 1999-2000

Cum Laude. 1997

Graduation with Honors 1995

Key Publications

Books  

Guerra-López, I. (2009) Performance measurement and management
     systems. In Watkins, R. & Leigh, D. (Eds). Handbook for the
     Selection and Implementation of Human Performance Interventions.
     John Wiley & Sons. (Chapter in press)

Guerra-López, I & Andrei, H. (2009). The current status of
     performance evaluation and measurement in performance improvement
     (submitted to /Performance Improvement Quarterly/)

Guerra-López, I. (2008) Performance Evaluation: Proven Approaches
     for Improving Program and Organizational Performance. Jossey Bass.

Guerra-López, I. (2007). Evaluating Impact: Evaluation and
     Continual Improvement for Performance Improvement Practitioners. Human Resource Development Press.

Guerra-López, I. (2007).  Evaluating impact: Building a case for
     demonstrating the worth of performance improvement Interventions. Performance Improvement Journal 46(7).

Kaufman R. & Guerra-López, I. (2008) The Assessment Book. Amherst, MA: HRD Press

Guerra , I (2006). Human Performance Technology: Standards and
     Ethics. /In J. Pershing’s Handbook of Human Performance Technology

Guerra, I. (2005). Outcome-Based Vocational Rehabilitation:
     Measuring valuable results.  /Performance Improvement Quarterly/

Guerra, I. & Rodriguez, G. (2005).  Social responsibility and
     educational planning. /Performance Improvement Quarterly/

Guerra, I; Bernardez, M. Jones, M. & Zidan, S. (2005).      Government workers adding societal value: The Ohio Workforce
     Development Program. /Performance Improvement Quarterly/.

Guerra, I (2003).  Asking and Answering the Right Questions:
     Collecting Relevant and Useful Data.  Performance Improvement.
     42(10).24-28.

Guerra, I (2003). Key Competencies Required of Performance
     Improvement Professionals.  Performance Improvement Quarterly.
     16 (1).

Guerra, I (2003). Asking and Answering the Right Questions: Collecting Relevant and Useful Data. Performance Improvement . 42(10). 24-28.

Guerra, I. (2003). Identifying and tracking key performance indicators. ASTD Links. http://www1.astd.org/news_letter/October03/Links/Practice_Identifying.html

Guerra, I (2001). Performance improvement based on results: Is our field adding value? Performance Improvement . 40(1). 6-10.

Guerra, I. & Watkins, R. (2003). Systematically designing instruction for distance education. Quarterly Review of Distance Education . 4(3).

Kaufman, R. & Guerra, I. (2002). A perspective adjustment to add value to external clients, including society. Human Resource Development Quarterly. 13 (1).

Kaufman, R., Flowers, G., Guerra, I. & Crispo, N., (2002). Thriving and not just surviving: New Realities for tomorrow's public service executive. International Public Management Review 3(1).

Kaufman, R., Watkins, R., and Guerra, I. (2001). Getting Valid and Useful Educational Results and Payoffs: We are what do, say, and deliver. International Journal of Educational Reform. 10(4).

Kaufman, R., Watkins, R. and Guerra, I. (2001). The Future of Distance Learning: Defining and sustaining useful results. Educational Technology . 41(3). 19-26.

Converso, J, Schaffer, S, Guerra, I (2000). Distributed learning environment: Major functions, implementation, and continuous improvement. Eric Digest .

Key Professional Service Activities

Chair, International Society for Performance Improvement, Research Committee. 2005-2006.

Alumni Advisory Council Member, Instructional Systems, Florida State University 2005-present.

Active Member, International Society for Performance Improvement Research Committee. 2003-present.

International Society for Performance Improvement Presidential Task Force: Defining Performance Technology. 2003-2004

American Evaluation Association: Needs Assessment TIG Chair. 2003-2004.

American Evaluation Association: Needs Assessment TIG. 2002-present

Review Committee: Interventions –Organization and Strategy Conference Proposals, 2003. International Society for Performance Improvement.

Review Committee: Analysis of Needs, Problems, & Opportunities Conference Proposals, 2004. International Society for Performance Improvement.

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